Payroll Service Levels
At Peopledge, we recognize that every organization’s needs are different than the next. So we’ve developed four core service levels – with available options in each – that allows you to get the exact level of service you need.
The service levels include:
- Bronze – A strong core service for customers who want an economical solution with an intuitive self-service payroll. Peopledge will remit all employment taxes including income, workers compensation and health insurance.
- Silver – A great service for customers who have significant in-house payroll experience, while wanting Peopledge to provide a dedicated Payroll Service Manager who will process their payroll and field calls from Canada Revenue, Revenu Quebec, and other government agencies.
- Gold – A great service for customers who expect more than a core service, Peopledge will act as your Payroll Administrator while you retain overall responsibility for your Payroll. Much of our HR software is also included - at no additional cost!
- Platinum – An all-inclusive payroll service offering, Peopledge will act as your Payroll Department. We'll reconcile benefits, complete taxable gross-ups, and most everything a payroll department typically provides. We also provide you access to all available HR software functionality.
A sample of the services provided by the different service levels include:
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| Peopledge Employee Payday Guarantee |  |
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| State-of-the-art Payroll Software | |
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| External Time Clock/Time File Interface | |
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| Statutory Remittances (Federal & Provincial Taxes, Provincial Health Plans, Workers Compensation) | |
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| Dedicated Payroll Service Manager | |
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| Acts as your Payroll Administrator |  |
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| Peopledge Keys Data and Runs Your Complete Payroll Process | |
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| Act as your Payroll Authorized Agent with Government Authorities | |
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| Special Services including Taxable Benefit Gross-ups, Third Party Reconciliations, Benefits Administration, etc | |
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| Virtual Payroll Department (complete outsourcing) | |
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| Peopledge Zero Defect Guarantee | |
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| Year End Services | ||||
| Yearend Tax Filing with Government Agencies | |
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| Printing of Employee Forms (T4, T4A, Releve 1 etc) | |
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| Amended T4, T4A, Releve 1 (including covering letter to government agency) | |
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| Yearend Tax Reconciliation | |
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| Customer Web Access | ||||
| Client Payroll Manager Payroll Input and Processing | |
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| Payroll Reports | |
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| Automated Payroll Workflow Rules, including emails | |
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| Employee Online Pay Statements | |
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| HRMS Access IE Performance Reviews, Copmany Property | |
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| Core Human Resources Workflow Rules | |
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| Core HR Reports | |
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| Employee & Manager Self-Service | |
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| Employee Benefits | |
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| Confidential Document Storage | |
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Included in Base Processing Fee |
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Optional Service - at additional cost |
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